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But please don't worry. In this article, we will introduce the reasons why you will meet songs greyed out on Spotify and show the effective workarounds to fix this issue without effort. Why Some Songs Are Greyed Out on Spotify; Solution 1. Check Internet Connection; Solution 2. Check VPN Network; Solution 3. Download and Play Spotify Songs Offline. Got my Charge 4 yesterday and everything is working except it won't install Spotify. The install button is grayed out and there's a notification that says 'To install this app, make sure the Fitbit app on your phone and your Fitbit device have the latest update'. I tried to uninstall and install the app, and reboot my Charge but nothing happened.
Spotify offers music as the artist intends it to be heard, so it can sometimes include explicit content. Look out for the EXPLICIT tag on any releases.

Note: Our explicit content tags are applied based on information we receive from rights-holders. We can’t guarantee all explicit content is marked as such.
Filtering explicit content
You can choose to allow or prevent explicit content playing on your account. If you manage a Premium Family plan, you can also allow or prevent explicit content playing for other members of the plan.
Filter out content labelled as explicit with these steps:
Mobile and tablet
- Tap Home .
- Tap Settings .
- Tap Explicit Content.
- Switch Allow Explicit Content off (gray).
- Tracks marked as explicit now appear grayed out. It’s not possible to play them and they are skipped over by the player.
Desktop
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- Click the arrow in the top-right corner and select Settings.
- Under Explicit Content, switch Allow playback of explicit-rated content off (gray).
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Note: Explicit content settings don’t apply if you use Spotify Connect to play to another device.
Remember: Content we identify as explicit is based on information we receive from rights-holders, so it’s possible some explicit content will still play even if you’ve blocked explicit-rated content. If you spot a song that needs an explicit tag, let us know by tapping next to the song and select Report Explicit Content.
For: Premium Family plan managers.
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To block content labelled as explicit for a plan member:
- Go to your account page.
- Select Premium Family in the menu on the left.
- Click on the member you’d like to stop hearing explicit content.
- Switch Allow explicit content off (gray).
Remember: Content we identify as explicit is based on information we receive from rights-holders, so it’s possible some explicit content will still play even if you’ve blocked it. If you spot a song that needs an explicit tag, let us know by tapping next to the song and select Report Explicit Content.
Finding clean versions
You can check for clean versions of songs marked as explicit. Pick your device to learn how:
Note: Some explicit content may not have a clean version available.
- On an album page, scroll down to the bottom of the track listings.
- Find more releases of the same album in the bottom-right.
Note: If you don’t see this option, there are no other versions of the album currently available on Spotify. - Choose a version of the album that doesn’t have the EXPLICIT label.
You can also enter the title of the song into the search bar to find any versions that aren’t marked as explicit.
Enter the title of the song into the search bar to find any versions that aren’t marked as explicit.
Note: Some explicit content may not have a clean version available.

Spotify comes with a Settings page that lets you tweak a lot of features and sub-features. But do you understand what each of those settings does? Well, if you don’t, we have detailed several of them for you. Let us get right into it.
1. Change Storage Location For Downloads
Is your phone running out of internal storage space because you can’t stop downloading music on Spotify? You will be glad to know that Spotify allows you to transfer the app and all its files, including downloaded music, to an external SD card.
To do this, open the Spotify app and tap the settings icon on the top-right corner. Next, you need to scroll all the way down to the Storage category and click on it, then select SD card.
Accept the prompt that comes up by selecting OK, all your music will be transferred and stored on the SD card.
Also Read: Getting Started With Spotify for Uganda, Kenya, and Nigerian Users
2. Spotify Streaming and Download Quality Settings
Spotify has several audio quality settings for both streaming and downloads. These settings range from low audio quality all the way up to very high audio quality. I should mention that higher music quality files will be larger. That means you will need more storage space for high-quality music downloads and consequently more internet bandwidth/data.
With that in mind, let’s show you how to change the streaming quality.
Open the Spotify settings and scroll to the Music Quality category. Here you will find the Streaming subcategory that has a dropdown menu. Open the dropdown menu and choose appropriately. The automatic option means streaming quality will vary continuously to accommodate your internet connection speeds.
To change the quality of the downloads, navigate to the Download subcategory under Music Quality. Next, open the dropdown menu and choose from the three available options.
Also Read: Spotify Free vs Spotify Premium: Should You Pay?
3. Normalizing the Volume
This option allows you to have the same volume levels for all music thus eliminating volume differences among songs. To do this, open the Spotify settings and scroll down to the Normalize volume category and toggle the gray dial to activate this option.
Notice that the previously grayed out Volume level section directly below is now active. Open the dropdown menu and choose according to the type of music you are listening to. For example, you may use Quiet for RnB, and Loud for Rock music.
Also Read: Spotify or Apple Music: Which is the Best Music Streaming Platform for you?
4. Spotify Crossfade Settings
This is a technique in audio engineering that fills in for the silent moment between two songs. Crossfading creates smooth transitions from one track to another where the current song fades out as the next one fades in.
On the Spotify settings page, scroll down to the Crossfade setting and use the sliding dial to choose how long your music will crossfade for. You can choose anything from 0 to 12 seconds,
Also Read: Spotify will now offer 3 months of free trial for premium subscriptions
5. Gapless Playback

This feature makes for a seamless flow of tracks on your playlist from one song to the next without silence in between. This is different from crossfade as songs will just connect and the next song will not start playing before the current one is finished.
Spotify believes that this is a perfect feature for fans of live recordings and classical music. Enable this feature by scrolling down to Gapless in the settings page and sliding the gray dial to the right.
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Also Read: I ditched Spotify for Deezer. Here’s why
6. Spotify Automix Settings
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Automix is an artificial intelligence feature that blends tracks by crossfading songs, skipping intros/outros, and even looping some end sections of a song to offer a smoother transition between songs.
This feature even adds transition effects on some playlists. To enable Automix, open the settings page, scroll to the Automix section and toggle the dial to turn it on.
Also Read: Spotify and Apple: Face Off
7. Data Saver
This feature does the following:
- When set to ON, the music streaming rate over mobile data will automatically be capped at 24 kbps.
- Only mobile/cellular data is affected, meaning when connected to a WiFi network, streaming will be as per your normal MUSIC QUALITY settings, up to 320 kbps.
To turn Data Saver on, go to the settings page, it should be the first item on the page and simply slide the dial to the right.
Now that you understand what each of these settings does, you are able to customize your Spotify musical experience. Share with us your views and experiences with these features in the comments section below.
Also Read: Top Video and Music Streaming Services Available in Uganda